Privacy Policy

Who we are

BookMyRail BD is an independent booking assistant for Bangladesh Railway e-tickets. We are not Bangladesh Railway or Shohoz. We act on your instructions, using your own railway account, to search and book seats faster.

What we collect

• Your railway login — mobile number and password. The password is used only to sign in to the railway site and is never stored.
• A short-lived login token so you don't re-enter your password on every action. It is encrypted at rest and expires automatically.
• Booking details you request — route, date, class, seat preferences, and the bookings we hold for you.
• Seat alerts — the routes and preferences you ask us to watch.
• A visitor ID cookie (bmr_vid) plus basic usage events (page visits, searches, outcomes) so we can understand how the service is used and improve it.

How we use it

• To sign in and perform the searches, holds, and bookings you ask for.
• To send the confirmation OTP to your own phone via the railway system.
• To notify you about seat alerts you created.
• To measure and improve the product (aggregate analytics).

What we never do

• We never store your railway password.
• We never sell, rent, or share your personal data with advertisers.
• We never touch your money or card — payment goes directly to Bangladesh Railway via bKash.
• We never post, pay, or book without you confirming.

Cookies

We use a first-party session cookie/token to keep you logged in and a first-touch visitor cookie for privacy-preserving analytics. We do not use third-party advertising cookies.

Data retention & security

Login tokens are encrypted and short-lived. Raw usage events auto-expire after 90 days. Data is stored on managed cloud infrastructure. You can delete a seat alert anytime, and logging out clears your session.

Your choices

• Log out at any time to end your session.
• Delete any seat alert you created.
• Contact us to request deletion of your data.

Changes & contact

We may update this policy; material changes will be reflected here with a new date. See also our Terms of Service and Refund & Cancellation Policy.